Privacy & Disclaimer

Privacy
Scheiber Partners ABN 16 124 847 141 (“we”, “our” or “us”) is committed to protecting the personal
and credit related information (“personal information”) that we may collect and hold about you.
This sets out our policies relating to management of your personal information.

These policies are based on our obligations under the Privacy Act 1988 (Cth) (“Act”) (including
Australian Privacy Principles (“APPs”) and Part IIIA (Credit reporting).
By voluntarily supplying us with your personal or credit information, you are agreeing to be bound by
this Policy.
Any amendments to this Policy will be notified to you by posting an updated version on our website.
Please note that our website contains links to other websites. When a user has clicked on a link to
another site, they leave our site and are no longer protected by this Policy.

Collection of personal information

The personal information we may collect and hold about you includes:

- contact information such as your name and address, telephone numbers and email address;
- your tax file number;
- superannuation and insurance information;

- employment details;
- financial information including investments, shareholdings, bank account details and credit card details; and
- business details, including Australian Business Number (“ABN”).

In addition, we may collect and hold the following credit information:

- type and amount of credit sought; and
- rade references – the name of the entity, ABN, contact name, telephone number, fax number, email, years trading with you.

The Tax Practitioners Board (TPB) maintains a register with details of registered, suspended and deregistered tax and BAS agents. This register is available to the public to search at https://www.tpb.gov.au/public-register.

Information for Clients

Your obligations to the ATO and your Tax Practitioner's obligations to you, the TPB and ATO

Obligations are important

As a taxpayer, it is important you:

are aware of your obligations to the Australian Taxation Office (ATO)
understand your tax practitioner has obligations to you, the ATO and the Tax Practitioners Board (TPB).

Your obligations as a client

It's your responsibility as a taxpayer to:

be truthful with the information you provide your tax practitioner
keep the required records and provide them to your tax practitioner on a timely basis, as required
be co-operative with your tax practitioner's requests and meet their due date
comply with the tax laws.

You must meet your obligations

If you do not meet your obligations:

the ATO may impose administrative penalties (fines)
interest charges may be applied
in some cases, criminal prosecutions may be sought
the ATO may initiate debt recovery.

What's required of your tax practitioner

Your tax practitioner's obligations require them to:

act honestly and with integrity
uphold and promote the ethical standards of the tax profession
act lawfully in your best interests
manage any conflicts of interest
take reasonable care to ascertain your state of affairs and apply tax laws correctly
keep your information confidential unless there is a legal duty to disclose
provide services competently
not knowingly obstruct the administration of the tax laws
advise you of your rights and obligations under the tax laws
account to you for money or other property on trust
not make false or misleading statements to the TPB or ATO, and in some cases withdraw their engagement with you and notify the TPB or ATO of certain matters
keep proper records
keep you informed of certain matters so you can make informed decisions (see page 2)
address any false or misleading statements they are responsible for
engage with clients to address other false or misleading statements, exploring options to correct.

When your tax practitioner doesn't meet their obligations

If your tax practitioner fails to meet their obligations:

their registration can be suspended or terminated, meaning they can't practice
they could receive a caution or orders from the TPB – for example, undertaking education or working under the supervision of another registered tax practitioner
fines may be imposed on them by the Federal Court
your tax and superannuation matters may not be accurate
you may be subject to enquiries or audits
any tax shortfalls may attract penalties and interest
you may have litigation options to review decisions and to recover debts
in the case of fraud or criminality, penalties may lead to prosecutions.

For further information, see tpb.gov.au and ato.gov.au

Your tax practitioner must keep you informed of certain matters

Information about the TPB Register

To support you to make the right decisions about any tax practitioner, the TPB maintains a public register.

You can identify registered BAS agents and tax agents, as well as those who are in your locality. The register also provides important information about higher risk cases, where the TPB has imposed serious sanctions on a tax practitioner.

You can find more information about the register at tpb.gov.au/help-using- tpb-register.

How to make a complaint to the TPB

The TPB welcomes all feedback which helps improve services and the regulatory system and provides critical intelligence and data. You can provide information or make a complaint about a tax practitioner to the TPB using a simple online form, myprofile.tpb.gov.au/complaints/ .

Complaints can also be made about unregistered preparers who are not complying with the law. All complaints and referrals are assessed by the TPB.

For more information about the complaints process see tpb.gov.au/ complaints.

General information about rights, responsibilities and obligations

Your tax practitioner must advise you of their rights, responsibilities and

obligations as a tax practitioner, including to you, and the obligations you have to them. These rights, responsibilities and obligations may arise under the tax law or because of the services they provide to you.

For a summary of key obligations relating to you and your tax practitioner see page 1. Your tax practitioner will provide you with additional information about these matters.

Prescribed events within the last 5 years

If certain prescribed events have occurred involving the tax practitioner within the last 5 years, they must advise you of this at the time you make enquiries to engage or re-engage them to provide tax agent services. Otherwise, the tax practitioner must notify you within 30 days of them becoming aware of the matter.

Prescribed events include if the tax practitioner was:

suspended or terminated by the TPB
an undischarged bankrupt or went into external administration
convicted of a serious taxation offence or an offence involving fraud or dishonesty
serving or sentenced to a term of imprisonment in Australia for 6 months or more.

This disclosure obligation extends to prospective clients – for example, a taxpayer enquiring to engage a tax practitioner for the provision of tax agent services.

Tax practitioners are not required to disclose events that occurred before 1 July 2022.

Registration subject to conditions

Your tax practitioner must advise you if their registration is subject to conditions (for example, they can only provide tax services related to research and development or tax [financial] advice services).

The tax practitioner must notify you of this at the time you are making

inquiries to engage or re-engage them to provide you with tax services.

Otherwise, the tax practitioner must notify you within 30 days of them becoming aware of the matter.

What you should expect from your tax practitioner

They will ask you questions to better understand your situation.
They may ask you to provide evidence of any claims you make.
They will act honestly and not illegally.
They will advise you of your obligations under the tax laws.

We may use “cookies” or similar technologies to collect data. A cookie is a small file, typically of
letters and numbers, downloaded on to a device when you access our website. Our website may
collect the following information from users:
- your server address;
- your top-level domain name (for example, .com, .gov, .au etc);
- the date and time of your visit to the site;
- the pages you accessed;
- the previous site you have visited; and
- the type of browser you are using.

Means of collection of personal and credit information

Your personal and credit information may be collected in a number of ways, including:
- directly by our staff when you seek, or enquire about, our services; or
- when you use our website or complete a form on our website.

In some circumstances, where it is unreasonable or impracticable to collect information from you, we
may collect information about you from a third party source. For example, we may collect
information from a publicly maintained record or from an investment advisor or solicitor.
You need not provide all the information requested by us, but this may prevent us from providing
some or all of our services to you.

Use, disclosure & purpose

We collect, hold, and disclose your personal and credit information for the following purposes:

- as a necessary part of providing our services to you;
- to promote and market our services to you or provide you with information that we
believe may be of interest to you (unless as directed otherwise);
- To help us research the needs of our customers and to market our services with a better understanding of your needs and the needs of customers generally;
other purposes related to any of the above.

We will only use your information for the purposes for which it was collected (“primary purposes”)
or a purpose related to the primary purpose, if this use would be reasonably expected by you, or otherwise, with your consent.
We may disclose your information to necessary third parties, such as SMSF software providers and
document storage providers (for example, Microsoft and Dropbox) who assist us to provide, manage
and administer our services. Information provided to third parties will be dealt with in accordance
with that entity’s privacy policy.
We may disclose personal information outside of Australia to business and accounting software
providers and file sharing and storage service providers located in the United States of America.

Quality, access to & correction of information

You are entitled to have access to and seek the correction of any personal information that we may hold
about you. We require that requests for access to or to update or correct your personal information to
be in writing outlining the details of your request. Such requests should be addressed to the Privacy
Officer via the details provided in this Policy.

We will take appropriate steps to verify your identity (or verify that you act as an authorised agent of
the individual concerned) before granting a request to access your personal information.
We will respond to your request for access to your personal information within a reasonable time after
you make the request and if access is granted, access will be provided within 30 days from your
request. We will, on request, provide you with access to your personal information or update or
correct your personal information, unless we are lawfully excluded from granting your request,
including if:

- giving access would be unlawful;
- we are required or authorised by law or a court/tribunal order to deny access; or
- giving access is likely to prejudice one or more enforcement related activities
conducted by an enforcement body.

Where your request for access is accepted, we will provide you with access to your personal
information in a manner, as requested by you, providing it is reasonable to do so.
Your request for correction will be dealt with within 30 days, or such longer period as agreed by you.
If we deny your request, we will provide you with a written notice detailing reasons for the refusal
and the process for making a complaint about the refusal to grant your request.
We will accept your request for correction of your credit information where we are satisfied that it is
inaccurate, out-of-date, incomplete, irrelevant, or misleading.
Upon accepting a request for correction of your personal information, we will take all steps that are
reasonable in the circumstances, having regard to the purpose for which your information is held, to
correct your personal information.
If your request for correction of credit information is accepted we will provide written notice of this
correction to any entity to which we have disclosed this information previously, to the extent that this
is practicable.

Storage and Security

Your personal and credit information will be stored either as physical files in a secured area, on our
electronic database system and on computers with appropriate backup and security systems.

Any personal or credit information which is held on our computer systems is protected by safeguards
including physical, technical (including firewalls and SSL encryption) and procedural methods.
We take reasonable steps to hold information securely in electronic or physical form.

We are committed to keeping secure the data you provide to us and we will take all reasonable precautions to
protect your personally identifiable information from loss, misuse, interference, unauthorised access
or alteration.

We aim to achieve this through:

- imposing confidentiality requirements on our employees;
- implementing policies in relation to document storage security;
- implementing security measures to govern access to our systems;
- only providing access to personal information once proper identification has been given;
- controlling access to our premises; and
- implementing website protection measures.

Dealing with us anonymously

Where lawful and practicable to do so, you can deal with us anonymously or using a pseudonym.
You can deal with us anonymously or using a pseudonym when making a general enquiry about the
services that we can offer to you including via telephone or our website.
At the time you engage our services, it is no longer practicable for you to deal with us anonymously
or using a pseudonym.

Credit Information Notifiable Matters

We do not disclose your credit information to any credit reporting bodies.

Any credit information we collect and/or hold about you will be dealt with in accordance with this Policy.

Complaints

If you believe that we have breached a term of this Policy or the Act you may submit a written complaint. The written complaint can be emailed or posted to us using the contact details set out
below. You must include contact details for us to contact you regarding your complaint. Our Privacy Officer will consider your complaint and respond as soon as reasonably possible, but not
more than 30 days from receiving the complaint. If you are unsatisfied with the outcome of your complaint you may refer your complaint to the Office
of the Australian Information Commissioner to be resolved.

If you wish to:

- gain access to your personal information;
- make a complaint about a breach of your privacy;
- contact us with a query about how your information is collected or used;
- contact us regarding any other matter concerning this Policy,

you can email us, on the email below, and we will try to resolve your issue as simply as possible.

If you do not wish to receive direct marketing from us, please contact our Practice Manager – Natalie via the details below.

Our contact details are as follows:

Email - natalie.rosenbloom@scheiberpartners.com

PO Box - 8196 Camberwell North Vic. 3124

For more information on privacy see the Office of the Australian Information Commissioner’s website at http://www.oaic.gov.au.
Liability limited by a scheme approved under Professional Standards Legislation.

Disclaimer
Scheiber Partners refers to the brand under which Scheiber Investments Pty Ltd ABN 16 124 847 141
(Company) provides taxation, accounting and advisory services to its clients.
Scheiber Investments Pty Ltd ABN 16 124 847 141 is a legal entity. The name ‘Scheiber Partners’ & Scheiber Partners logo are registered to the Company and all rights are reserved. Liability limited by a scheme approved under Professional Standards Legislation.

Website disclaimer

The information contained in this site is of a general nature and not intended as specific to circumstances of any particular individual or entity. Although every effort is made to provide accurate
and timely information, there can be no guarantee that such information is accurate as at the date it appears in this site or that it will continue to be accurate in the future. The information in this site is not intended to serve as legal, accounting, financial or taxation advice.
Users are encouraged to consult with us for advice regarding specific matters before making any
decision. You are not entitled to rely on this information and no one should act on such information without appropriate professional advice.
Content on this site does not imply that Scheiber Partners is providing a testimonial or endorsement of an organisation, its products or services.

Materials on the site may not be modified, reproduced, publicly displayed, performed, distributed or used for any public or commercial purposes without explicit written permission from the appropriate content or material provider (including third-party links). Scheiber Partners bears no risk,
responsibility or liability in the event that a user does not obtain such explicit written permission as advised by Scheiber Partners.

Certain links in this site may connect to other websites maintained by third parties. These third-party links are provided as a convenience to our users. Scheiber Partners does not control and is not
responsible for any of these sites or their content. The inclusion of any link does not imply endorsement by Scheiber Partners of the site or a relationship with the organisations to which links
are provided